1. Introduction

At PYGMY, we are committed to protecting the privacy and security of the businesses and their customers who use our eCommerce platform. This Privacy Policy outlines how we collect, use, and safeguard your personal and business information.

2. Information We Collect

• Business Information: Details like business name, address, contact details, and other registration information.
• Customer Data: Information related to your customers, including names, contact details, purchase history, etc.
• Usage Data: Data on how businesses use our platform, including analytics on performance and user behavior.

3. How We Use Your Information

• Platform Operations: To provide, maintain, and improve the functionality of the eCommerce platform.
• Business Support: To assist businesses with onboarding, customer support, and technical issues.
• Data Analytics: To analyze usage patterns and improve service offerings.

4. Data Sharing and Third Parties

We do not sell or rent your business or customer data. However, we may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting services, and analytics providers.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We also require our service providers to maintain similar levels of protection.

6. Data Retention

We retain your business and customer data for as long as your account is active or as needed to provide services. Data may be retained for longer periods if required by law.

7. User Rights

You have the right to access, update, or delete your business information at any time. For any requests regarding customer data, please ensure you comply with applicable laws before contacting us.

8. Compliance with Laws

We comply with all applicable data protection laws, including those related to the handling of customer data. It is your responsibility to ensure your business is compliant with relevant regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated to you via email or through our platform. Continued use of the platform after changes indicates acceptance.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at support@includetech.in.